BUSINESS INFORM JOURNAL.

УКР

ENG

Search:

REGISTRATION CERTIFICATE

KV #19905-9705 PR dated 02.04.2013.

FOUNDERS

RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE)

According to the decision No. 802 of the National Council of Television and Radio Broadcasting of Ukraine dated 14.03.2024, is registered as a subject in the field of print media.
ID R30-03156

PUBLISHER

Liburkina L. M.

SITE SECTIONS

Modeling and Automation of Business Processes of the Eco-Cafe «GREEN TIME»
Vaskiv O. M., Klob H. I., Panasiuk A. B.

Vaskiv, Oksana M., Klob, Hanna I., and Panasiuk, Anhelina B. (2026) “Modeling and Automation of Business Processes of the Eco-Cafe «GREEN TIME».” Business Inform 1:298–307.
https://doi.org/10.32983/2222-4459-2026-1-298-307

Section: Economics of Trade and Services

Article is written in Ukrainian
Downloads/views: 0

Download article (pdf) -

UDC 658.012.4:004.89:640.43

Abstract:
The aim of the article is to explore theoretical and methodological approaches to modeling business processes of catering enterprises and to substantiate the feasibility of implementing automation tools in the operations of an eco-cafe to enhance operational efficiency, management transparency, service quality, and ensure the principles of sustainable development. The study summarizes theoretical approaches to modeling business processes in the catering sector, identifies the key business processes of the eco-caf?, and determines the main problem areas in their functioning. The relevance of the study is substantiated in the context of digital transformation and the growing demand for environmentally oriented services, while the appropriateness of using modern process modeling methods and digital automation tools to optimize operational activities is demonstrated. Based on the analysis of the studied eco-caf?, it is proposed to use PEST and SWOT analysis of the enterprise’s external environment, the Strategic Goals Tree, the BCG matrix, and the Canvas business model to model processes and identify bottlenecks subject to automation. Prospects for further research include analyzing efficient digital management systems operating in practice at the Eco-Caf? «GREEN TIME»; evaluating the economic, environmental, and social results achieved through automation; as well as the further development of user-friendly management models that integrate business processes, management of employees, and sustainable development principles, taking into account the capabilities of small and medium-sized catering establishments.

Keywords: modeling, automation, business processes, PEST analysis, SWOT analysis, product life cycle, Canvas business model, core business processes, auxiliary business processes, interconnections of business processes.

Fig.: 5. Bibl.: 22.

Vaskiv Oksana M. – Senior Lecturer, Department of Digital Economics and Business Analytics, Ivan Franko National University of Lviv (1 Unіversytetska Str., Lvіv, 79001, Ukraine)
Email: [email protected]
Klob Hanna I. – Student, Ivan Franko National University of Lviv (1 Unіversytetska Str., Lvіv, 79001, Ukraine)
Email: [email protected]
Panasiuk Anhelina B. – Student, Ivan Franko National University of Lviv (1 Unіversytetska Str., Lvіv, 79001, Ukraine)
Email: andilinapanasuk2019.gmail.com

List of references in article

Analiz rynku hromadskoho kharchuvannia [Catering market analysis]. https://most.eu.com/ua/analysis/view/analiz-rynka-obshestvennogo-pitaniya
Avtomatyzatsiia biznes protsesiv na pidpryiemstvi [Business process automation at the enterprise]. https://genesis-id.com/avtomatyzacziya-biznes-proczesiv-na-pidpryyemstvi/
BCG matrytsia: Yak zbilshyty prybutok bez osoblyvykh zusyl? [BCG matrix: How to increase profits without much effort?]. https://datawiz.io/uk/blog/bcg-matrix-efficient-chain-assortment-management
Berdnik S. S. & Filipova N. V. «Derevo tsilei» yak osnovnyi metod stratehichnoho planuvannia ["Goal tree" as the main method of strategic planning]. https://reicst.com.ua/asp/article/view/2024-03-05/2024-03-05
Diakonova A. K., Trishyn F. A. & Korotych O. M. (2021). Reinzhynirynh biznes-protsesiv yak suchasnyi instrument uspishnoho rozvytku restorannoho hospodarstva [Business process reengineering as a modern tool for the successful development of the restaurant business]. Ekonomika ta suspilstvo, 29. https://doi.org/10.32782/2524-0072/2021-29-28
Ekonomichna pravda. (2020). Shcho take biznes-model CANVAS, yak z neiu mozhna pratsiuvaty biznesu, ta yak vona dopomahaie zoseredytys na stvorenni tsinnosti produktu chy posluhy [What is a CANVAS business model, how a business can work with it, and how it helps focus on creating value for a product or service]. https://epravda.com.ua/publications/2020/08/01/663610/
Fedulova L. I. (2020). Tendentsii rozvytku ta vprovadzhennia tsyfrovykh tekhnolohii dlia realizatsii tsilei staloho rozvytku [Trends in development and implementation of digital technologies for the realization of sustainable development goals]. Ekonomika pryrodokorystuvannia i stalyi rozvytok, 26(7), 6–14. https://doi.org/10.37100/2616-7689/2020/7(26)/1
Kamushkov O., Zhylko O. & Nezveshchuk-Kohut T. (2022). Tekhnolohii avtomatyzatsii systemy upravlinnia u zakladakh restorannoho hospodarstva [Automation technologies of the management system in restaurant industry establishments]. Ekonomika ta suspilstvo, 43. https://economyandsociety.in.ua/index.php/journal/article/view/1737/1673
Kukharenko L. Efektyvnyi SWOT-analiz: shcho tse take, matrytsia ta naikrashchi pryklady dlia riznykh nish biznesu [Effective SWOT analysis: what it is, matrix and best examples for different business niches]. Weblium. Bloh. https://ua.weblium.com/blog/efektivnij-swot-analiz-zaporuka-uspihu-vashogo-biznesu-najkrashi-prikladi-dlya-riznih-nish-biznesu
Latysheva O. V., Pidhora Ye. O., Kasianiuk S. V. & Hitis T. P. (2021). Biznes-protsesy subiektiv hospodariuvannia: planuvannia, modeliuvannia, analiz ta kontrol: monohrafiia [Business processes of economic entities: planning, modeling, analysis and control: monograph]. DDMA. http://www.ddma.edu.ua/docs/kafedry/ep/mono/%D0%91%D0%9F_%D0%9C%D0%9E%D0%9D%D0%9E%D0%93%D0%A0%D0%90%D0%A4%D0%86%D0%AF_2021_%D1%81%D0%B0%D0%B9%D1%82.pdf
Modeliuvannia ta optymizatsiia biznes-protsesiv na pidpryiemstvi [Modeling and optimization of business processes at the enterprise]. https://edilo.com.ua/blog/modelyuvannya-ta-optymizacziya-biznes-proczesiv-na-pidpryyemstvi/
Oliinyk O. V., Shestakova A. V. & Yarmoliuk D. I. (2023). Napriamy tsyfrovizatsii restorannoho biznesu [Directions of digitalization of the restaurant business]. Ekonomika, upravlinnia ta administruvannia, 1 (103), 15–21. http://ema.ztu.edu.ua/article/view/275711
Polotno biznes-modeli (Business Model Canvas). https://www.maxzosim.com/business-model-canvas/
Rachynska H. V. (2025). Vykorystannia tsyfrovykh instrumentiv biznes-modeliuvannia u planuvanni rozvytku malykh pidpryiemstv [The use of digital business modeling tools in planning the development of small enterprises]. Ekonomika ta suspilstvo, 80. https://economyandsociety.in.ua/index.php/journal/article/view/6911/6851
Salo Ya. V., Marchuk I. S. & Orlovska S. S. (2021). PEST-ANALIZ maloho ta serednoho pidpryiemnytstva v Ukraini [PEST-ANALYSIS of small and medium enterprises in Ukraine]. Ekonomika ta suspilstvo, 32. https://doi.org/10.32782/2524-0072/2021-32-57
Savchenko I., Kavara V., Roiko O., Steshenko L. & Roiko O. (2025). Modernizatsiia restorannoi sfery v konteksti suchasnykh yevropeiskykh trendiv: navch. posib [Modernization of the restaurant sphere in the context of modern European trends: study guide]. https://hotelschool.lv/wp-content/uploads/2025/02/VPC_Toolkit_Restaurant-business_compressed.pdf
Shcho take matrytsia BCG v ryteili i yak vona pratsiuie? [What is the BCG matrix in retail and how does it work?]. https://datawiz.io/uk/blog/what-is-the-bcg-matrix-in-retail-and-how-does-it-work
Sokolovska O. O. & Mykhalchuk A. S. (2021). Analiz hotelno-restorannoho pidpryiemstva dlia rozrobky marketynhovoi stratehii, na prykladi restoranu «MILENA» [Analysis of a hotel and restaurant enterprise for the development of a marketing strategy, on the example of the restaurant "MILENA"]. International Relations. Economics. Country Studies. Tourism (IRECST), 14, 161–168.
Sorokivska O. A. (2024). Transformatsiia biznesu dlia staloho maibutnoho: doslidzhennia, tsyfrovizatsiia ta innovatsii: monohrafiia [Business transformation for a sustainable future: research, digitalization and innovation: monograph]. FOP Palianytsia V. A. https://elartu.tntu.edu.ua/bitstream/lib/46522/1/Monohrafiya_2024.pdf.pdf
Tekhnolohii v restorannomu biznesi: Yak avtomatyzuvaty kol-tsentr dlia pryiomu zamovlen ta dostavky [Technologies in the restaurant business: How to automate a call center for receiving orders and delivery]. https://wezom.com.ua/ua/blog/tehnologiyi-v-restorannomu-biznesi
Tyshchenko O. SWOT-analiz: shcho tse take ta pryklady vykorystannia [SWOT analysis: what it is and examples of use]. WEDEX. Bloh. https://wedex.com.ua/blog/swot-analiz-shho-tse-take-ta-prikladi-vikoristannya/
Zero Waste: 5 pravyl ekolohichnoho zhyttia [Zero Waste: 5 rules for an ecological life]. https://agro-business.com.ua/agrobusiness/item/27909-zero-waste-5-pravyl-ekolohichnoho-zhyttia.html

FOR AUTHORS

License Contract

Conditions of Publication

Article Requirements

Regulations on Peer-Reviewing

Publication Contract

Current Issue

Frequently asked questions

INFORMATION

The Plan of Scientific Conferences

OUR PARTNERS

Journal «The Problems of Economy»

The site and its metadata are licensed under CC BY-SA.

Write to webmaster