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The Behavioral and Motivational Factors of Teamwork in the Digital Economy
Shevchuk I. B.

Shevchuk, Iryna B. (2026) “The Behavioral and Motivational Factors of Teamwork in the Digital Economy.” Business Inform 1:110–124.
https://doi.org/10.32983/2222-4459-2026-1-110-124

Section: Information Technologies in the Economy

Article is written in Ukrainian
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UDC 331.101.3:004:005.3

Abstract:
The aim of the article is to examine the behavioral and motivational factors of teamwork in the digital economy and to substantiate approaches for enhancing the efficiency of digital and hybrid teams. The article addresses the characteristics of team development within the digital economy. A comprehensive analysis of the behavioral and motivational factors that ensure team effectiveness in a digital environment has been conducted. It has been shown that digital transformation is not limited to technology implementation but is accompanied by changes in interaction, communication, decision-making, and the organization of joint team activities. It is substantiated that in a digital environment, not only the professional competencies of participants are crucial, but also the system of behavioral attitudes, the digital culture of interaction, and the levels of self-organization, trust, transparency, and accountability for results. A structuring of the behavioral factors of teamwork has been proposed based on their functional role in ensuring efficient team interaction, namely: digital-communication and interaction transparency factors; adaptive-innovative; self-organizing and responsible; social-trust; professional-digital and cognitive; normative-ethical and security factors. The most influential are digital communication culture, adaptability, self-organization, data orientation, digital competence, feedback culture, and digital stress resilience. The motivational factors of teamwork in a digital environment have been structured according to their dominant influence on team members’ behavior, namely: professional-developmental, organizational-work, socio-psychological, value-meaning, and material-status motivators. It has been found that the motivational system of digital teams undergoes significant transformation compared to traditional organizational models: alongside material incentives, the role of non-material motivational drivers increases (autonomy, participation in creating innovative products, influence on managerial decisions, goal transparency, opportunities for professional development, and awareness of the social significance of work outcomes). Based on a synthesis of modern approaches and practices in digital team management, an integrated model of the impact of behavioral and motivational factors on team performance has been proposed, visualized as heat maps of influence and a ranking of factors by significance. This allows moving from intuitive management of team interactions to a more formalized, systematic, and data-driven approach. It has been demonstrated that to ensure the effectiveness of teamwork in the digital economy, it is necessary to take into account not only the level of technological support but also aspects such as the maturity of management models, the architecture of information flows, the quality of digital processes, and the organization’s ability to foster an environment of trust, psychological safety, and accountability for collective outcomes. The results obtained can be used in the development of personnel management systems, leadership models, team development programs, and corporate standards for digital interaction in organizations operating under digital transformation conditions. Further scientific research within the scope of this study should focus on analyzing the specifics of managing the behavior and motivation of team members in the context of artificial intelligence use, as well as on identifying and assessing the risks of digital dehumanization in management, and conducting a comparative analysis of team work models in various cultural, institutional, and sectoral contexts of the digital economy.

Keywords: behavioral factors, motivational factors, team work, digital economy, digital teams, digital transformation, team effectiveness, team management.

Fig.: 6. Tabl.: 1. Bibl.: 23.

Shevchuk Iryna B. – Doctor of Sciences (Economics), Professor, Head of the Department, Department of Digital Economics and Business Analytics, Ivan Franko National University of Lviv (1 Unіversytetska Str., Lvіv, 79001, Ukraine)
Email: [email protected]

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